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SAI360 Customer Zone

A community of practice for our customers to help enhance response and recovery initiatives

With more than two-thirds of SAI Global customers providing essential (key) services across healthcare, pharmaceuticals, financial services and manufacturing, we are in this together. As part of our commitment to maintaining a high level of business continuity and innovation with SAI360 2020 Release 2, our Customer Zone lets you learn from one another, connect with industry thought-leaders and drive program success.

Pandemic Information Center

Resources, tools and expert business resilience strategies from SAI Global.

What’s New in SAI360

New features and learning content to aid in your COVID-19 response.


Receive a weekly newsletter with updates from the COVID-19 Business Resilience Blog


You will receive your first COVID-19 Business Resilience newsletter soon.

covid-19 return to office checklist

Preparing for the new normal in a COVID-19 economy isn’t easy.

From reconnecting with vendors, staying ahead of regulatory changes, reporting progresses, to re-evaluating the risk environment, see how healthcare compliance teams can use SAI Global’s checklist to redesign your compliance approach in this new environment.


Question of the Week

The Question of the Week will be a place where we can virtually “take the temperature” of Risk & Learning managers around the world. In coming weeks we’ll be asking about anything from pandemic plans to working from home hacks. If you have any questions you’d like to see featured on future Question of the Week polls, join our LinkedIn customer group and let us know.

COVID-19 Business Resilience Blog

Exclusively for Customers of SAI360

Register for our exclusive LinkedIn Group

  • Share your questions and insights for navigating the COVID-19 pandemic with fellow customers
  • Learn and network with risk and learning thought-leaders around the world
  • Get early access to product updates, templates and guidance from SAI Global

Software & Learning Resources

Free Business Continuity Software

As business continuity professionals race to keep up with the challenges brought on by the coronavirus (COVID-19) pandemic outbreak, SAI Global is offering free 60-day access to our software for organizations to respond to resilience challenges, from employee health and welfare to disrupted supply chains.

Based on WHO and CDC Guidelines with Suggested Best Practices

SAI Global Pandemic Plan Template

To protect your employees’ health and safety and keep business operations running, SAI Global has made our best-practice Pandemic Plan template available for business continuity and risk managers.

This is a framework to ensure the safety of employees and the continuity of essential operations and services in the event of a pandemic event. It’s provided as a Word document for your organization to customize for your unique needs

Five Best Practices for a Healthy Workplace

Whether you’re working remote or back in the office, this one-minute video from SAI Global’s ethics and compliance collection of “Ethical Tips” serves as a reminder for five best practices to maintain a healthy workplace. It is based on CDC and WHO guidance and designed to help protect you and your coworkers from a contagious illness.

COVID-19 Return to Work Training and Video

Planning to reopen your office or workplace? This short training experience features a video discussing health and safety best practices around COVID-19, a customizable intro and outro page, the ability to link to internal policies and resources, and a certificate and attestation of completion. We’re also capable of building a completely customized E&C training on this topic aligned to your organization’s goals.