Benefits of ISO 9001 Quality Management Systems Certification

How it Works

All organizations can benefit from a systematic approach to quality management. Adopting a QMS compliant with ISO 9001 will help improve your reputation, products, services and processes, including defect prevention and reduced supply chain variation and waste.

Certification to ISO 9001 demonstrates your commitment to quality outcomes across all aspects of your organization.

ISO 9001 defines a quality management system, drawing on the plan-do-act-check model (PDCA) and risk-based thinking to create a framework for organizational improvement.

Following best-practice QMS Standards, ISO 9001 describes a systematic approach to quality management.

ISO 9001 describes requirements for a QMS including process requirements, and products and services requirements.

Context of the Organization
The organization must understand the external and internal factors that may affect its ability to achieve the desired results.

The organization's leaders must commit to the success of the management system, providing sufficient resources, ensuring the quality policy and objectives are in place, and clearly communicating roles, responsibilities and authorities clear.

Planning must address actions to address risks and opportunities; quality objectives and how to achieve them; and change management.

The organization must ensure sufficient resources are allocated to the quality management system, and carefully monitor their use and effectiveness.

The organization should plan, implement and control processes to meet requirements for providing its products and services.

Performance Evaluation
The organization must be able to demonstrate and verify process capability as specified by the customer's approval process requirements.

ISO 9001 requires a commitment to continuous improvement, including managing nonconformities, solving problems, error-proofing, and taking corrective action when required.

We can help your organization to implement or optimize ISO 9001:



  • Contact SAI Global to discuss requirements, timeframes and costs
  • Perform an optional pre-assessment
  • Perform a gap analysis


  • Undertake a Stage 1 audit
  • Complete a detailed Stage 2 audit
  • Upon successful certification, display the 'Five Ticks' StandardsMark™


  • Conduct annual Surveillance Audits
  • Recertify to ISO 9001 every three years
  • Establish a continual improvement culture


  • Market for brand and promotional benefits
  • Optimize commercial teams
  • Ensure shareholder and stakeholder awareness

Contact us about your certification journey.

Implementing ISO 9001 has many benefits:

  • Continual improvement
  • Process integration and optimization
  • Evidence-based decision making
  • Greater employee engagement and productivity
  • Enhanced brand reputation
  • Greater customer satisfaction

Why SAI Global

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