Authority Update - WA - Updated VOI requirements from 28th August 2017

In attempts to mitigate fraud the Western Australian Commissioner of Titles and the Registrar of Titles have updated their Joint Practice for Verification of Identity and Authority (VOI Practice) for paper-based transactions. 

The updated VOI Practice will also align with the VOI requirements for national electronic transactions.  

The key changes to the VOI Practice are:

  • Extend the requirement for verification of identity to property buyers and caveators lodging and withdrawing caveats
  • Update the categories of documents needed to support verification of identit
  • Update the procedures for conducting verification of identity in a foreign countr
  • Improve the procedures for self-represented parties.

The Land Titles Registration Policy and Procedure Guides  for the updated VOI Practice will be available from 28 August 2017.

These changes come into effect on 28 August 2017, however to give practitioners time to adjust their processes and procedures, you will not be required to fully comply until 28 February 2018.  

We recommend practitioners use the transitional period to implement the changes as soon as possible.

Documents executed before, and lodged on or after 28 February 2018 will need to comply with the updated VOI Practice.

VOI Practice for self-represented parties is also changing.

The Registrar of Titles will continue to issue Verification of Identity Statements for self-represented parties who have been identified by Australia Post on or before 27 August 2017.

From 28 August 2017, the Registrar of Titles will not provide the Verification of Identity Statement for self-represented parties. Australia Post will undertake all aspects of the verification of identity and authority to deal for self-represented parties.  The Verification of Identity Statement will be printed on Australia Post letterhead and signed by an authorised officer and is to be included in the documents lodged for registration. Australia Post will separately report information on the statements issued to Landgate.

Verification of identity services available from 28 August 2017 at participating Australia Post Offices will be: 

Verification of identity services Cost
Verification of identity statements for Transfers - sellers, mortgagors, donors for power of attorney and applicants for replacement of title, caveators, executors/administrators, applicants for transmission, survivors, applicants for survivorship.$159 
Additional properties which require a separate statement $50 per property 
Verification of identity statement for Transfers - Buyers $89 
Verification of identity statement of identity declarants$39 

 *all fees are set by Australia Post.

More info about Australia Post VOI services can be found at or you can register here

Read more of Western Australia Authority Updates

Disclaimer: The information herein has been prepared by SAI Global Property Division Pty Ltd ACN 089 586 872 from information released by the Authority cited on this page. It is provided as general background information only; it is not complete; and it does not comprehensively address this subject matter. Readers should not consider the information so provided as advice nor as a recommendation to take any particular course of action. Persons needing advice should consult their own solicitor, accountant or other professional adviser.