Authority Updates - Queensland - February 2017

The Department of Natural resources and Mines (DNRM) are making changes to payment and correspondence options.

What's changing?

  • Payments - From 1 March 2017 DNRM will no longer accept credit card payments via facsimile
  • Correspondence - From 1 March 2017 DNRM will no longer process correspondence received by facsimile

Why?

This changes is being implemented to reduce the risk of fraudulent transactions. 

For more information on security standards please see Payment Card Industry Data Security Standard (PCIDSS), these standards are now mandatory across government departments.

What's required?

  • Payments - Customers who have previously made payment with credit card details by facsimile, your payment options are now as follows:

- e-Lodgement payments - call e-Lodgement Enquiries on 1300 255 616 for alternate payment methods.
- Invoices - alternative options for making payment will be listed on new invoices issued.
- Search/other titles related payments  
- By telephone: Titles Enquiries:  1300 255 750 
- Payment in person at any DNRM office. Any of the locations listed here will accept payment for lodgements and/or searches in person

  • Correspondence - Customers should contact DNRM in writing at titlesinfo@dnrm.qld.gov.au or send your correspondence via post to GPO Box 1401 Brisbane 4001.

More info?

For further information contact the Titles Registry on 1300 255 750 or email titlesinfo@dnrm.qld.gov.au.

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Disclaimer: The information herein has been prepared by SAI Global Property Division Pty Ltd ACN 089 586 872 from information released by the Authority cited on this page. It is provided as general background information only; it is not complete; and it does not comprehensively address this subject matter. Readers should not consider the information so provided as advice nor as a recommendation to take any particular course of action. Persons needing advice should consult their own solicitor, accountant or other professional adviser.