The Health Plan of San Mateo, a Medi-Cal managed care plan, a provider of services to the disabled, and a Medicare advantage program serving eligible participants, has reported these benefits by using Compliance 360® GRC Software:

• Automation and Standardization: Policies and procedures are centralized enabling more efficient audits, and a consistent process for review, approval and publication. 
• Streamlined regulatory reviews: Using the Compliance 360 Virtual Evidence Room, Health Plan of San Mateo creates an online and accessible "auditor view" containing folders for survey questions, compliance assessment results, and links to appropriate documentation for each question.

 

Using Compliance 360 to manage our CDHCS audit made it the easiest audit I’ve ever done and I think it made it a lot easier for the auditors as well. Organizing our documentation so neatly and making it accessible to the auditors definitely gave the auditors the accurate perception that we have our house in order.

Ellen Dunn-Malhotra

Director of Compliance & Regulatory Affairs

 

Download the Health Plan of San Mateo Compliance 360 Case Study now