Key Benefits

How it Works

The FSC's ten Principles and Criteria for forest management set the threshold for defining good forest management around the world. Regional standards must also be used in conjunction, to reflect local ecological, social and economic factors while adhering to FSC Principles and Criteria. For this reason, FSC supports the development of regional standards for use in certification assessments in that region.

There are three types of FSC certification available from SAI Global for organizations that manage forest lands, produce or sells forest based products.

  • Forest Management (FM) Certification
  • Chain of Custody (CoC) Certification
  • Controlled Wood (CW) Certification

This voluntary certification system demonstrates responsible forest management through independently evaluated planning and practice processes.

Forest management certification involves an inspection of the forest management unit by SAI Global to check that the forest complies with the internationally-agreed FSC Principles of Responsible Forest Management. The National or Regional Standard is used to evaluate that the organization is in compliance.

If the forest complies with the FSC standards, then SAI Global issues a certificate for the operation. Certified forest operations can claim the forest products they produce come from a responsibly managed forest. Current applicants and Public summaries of forest operations that are certified by SAI Global are available for anyone to view.

Before a certified forest operation can sell their products as FSC certified, they must also obtain chain of custody certification.

FSC Chain of Custody certification provides a guarantee of responsible forest management through the independent evaluation of the planning, practices and products.

Chain-of-custody is the path taken by raw materials from the forest to the consumer, including all successive stages of processing, transformation, manufacturing and distribution. From a customer perspective, the FSC label represents a promise that is being made to them. Chain of custody standards are the mechanism FSC has to ensure that 'promise' is delivered.

Operations that have been independently verified for FSC chain of custody certification are eligible to label their products with the FSC logo.

Controlled Wood enable organizations to avoid trading illegally harvested wood, wood harvested in violation of traditional and civil rights, wood harvested in forests where high conservation values are threatened by management activities, wood harvested in forests being converted to plantations or non-forest use, wood from forests in which genetically modified trees are planted.

SAI Global on behalf of FSC will collect the FSC Annual Accreditation Fees (AAF) or other Fees such as setup fee for Certificate Holder portal calculated on a 'per certificate' basis. The fees are periodically reviewed and updated by FSC to remain consistent with any new FSC strategy and/or policy. The fees can be accessed on the FSC website

FSC requires all certification bodies declare their sources of funding to ensure transparency. SAI Global is a privately held company funded exclusively with the fee charged to its clients for the services provided.

All FSC normative documents can be accessed via the FSC Document center

View the certificate holder rights and duties here

Canada & US
QMI-SAI Canada Limited
20 Carlson Court Suite 100
Toronto, Ontario, M9W 7K6

CQC-SAI Management Technologies (Beijing) Co., Ltd.
2102-03A AVIC Building
No. 10B, East 3rd Ring road M. Chaoyang Dist

29, rue du Pont
92200 Neuilly-sur-Seine

SAI Global Italia Srl.
Corso Tazzoli 235/3 Torre A
10137 Torino

SAI Global Mexico, S. De R.L. de C.V.
Monte Everest No. 615 P.B., Del. Miguel Hidalgo
México, D.F.

New Zealand
Telarc Limited
626 Great South Road, Ellerslie
Auckland 1051
New Zealand

We can help your organization certify to the FSC schemes:

Contact SAI Global to discuss requirements, timeframe and costs

Develop and gather procedures, documents and records required by the Standard.
Perform a gap analysis

Undertake a Stage 1 audit
Complete a detailed Stage 2 audit

Conduct annual Surveillance Audits
Recertify to the scheme every five years
Establish a continuous improvement culture

Market for brand and promotional benefits
Optimize commercial teams
Ensure shareholder and stakeholder awareness

SAI Global has in place a dispute, complaint and appeal procedure in place which is described as follow:

  • On receiving a complaint the relevant details are recorded on a complaint register by the person receiving the complaint.
  • A SAI Global person is responsible for the handling of complaints/appeals, and forwards the complaint on to the respective Manager in charge of SAI Global FSC Program for resolution.
  • An initial response, including an outline of the proposed course of action to follow up on the complaint, will be sent within two (2) weeks of receiving the complaint.
  • SAI Global will keep the complainants informed of progress in evaluating the complaint.
  • An investigation of the allegations and all its proposed actions in response to the complaint/appeal will be dealt within three (3) months of receiving the appeal. Upon completion of the investigation a full report of the investigation and its findings are then sent to the complainant.
  • Full implementation of actions and confirmation of implementation (e.g. correction and closing out of non-compliances that may have been identified as a result of the complaint) outlined in the final report will be completed.
  • SAI Global ensures that the persons engaged in the appeals, complaints and disputes handling processes are different from those who carried out the audits, made the certification decisions and the day to day implementation.

If the issue has not been resolved through the full implementation of SAI Global's procedures the person or organization raising the complaint/dispute/appeal has the opportunity to refer their complaint/dispute/appeal to FSC's dispute resolution process.

FR Processus de résolution des différends

La procédure de SAI Global concernant les différends, les plaintes et les appels est la suivante:

  • Au moment du dépôt d'une plainte, la personne qui reçoit la plainte note tous les détails pertinents dans un registre des plaintes.
  • La personne responsable du traitement des plaintes/appels chez SAI Global transmet la plainte au directeur responsable du programme FSC chez SAI Global afin qu'il procède à la résolution de la plainte.
  • SAI Global envoie une réponse préliminaire dans les deux (2) semaines suivant le dépôt de la plainte, y compris les grandes lignes du plan d'action proposé pour assurer le suivi de la plainte.
  • SAI Global tient ensuite le plaignant au courant de l'état d'avancement de l'évaluation de la plainte.
  • SAI Global procédera à une enquête sur les allégations et entreprendra toutes les actions proposées par suite de l'appel dans les trois (3) mois suivant le dépôt de l'appel.
  • À la fin de l'enquête, SAI Global enverra au plaignant un rapport complet sur le déroulement et les résultats de l'enquête.
  • Les grandes lignes de la mise en application intégrale des actions et la confirmation de cette mise en application (par ex. la correction et la résolution des non-conformités observées par suite de la plainte) seront décrites dans le rapport final.
  • SAI Global s'assure que les personnes engagées dans la résolution de l'appel, plainte, dispute sont différentes de celles ayant participées à l'audit ou ayant pris la décision de certification.

Si l'enjeu n'a pas été résolu en suivant la procédure de SAI Global la personne ou l'organisation ayant soulevé la plainte, l'appel, la dispute à l'opportunité de référer la plainte, l'appel ou la dispute au processus de résolution des différends de FSC.

ES Proceso de Resolución de Disputas

SAI Global ha establecido un procedimiento para disputas, quejas y apelaciones descrito a continuación:

  • Al recibir una queja, la persona que recibe la queja inscribe los detalles pertinentes en el registro de quejas.
  • Una persona de SAI Global es responsable de la tramitación de las quejas/apelaciones, y reenvía la queja al Gerente respectivo a cargo del Programa FSC SAI Global para su resolución.
  • Dentro de las dos (2) semanas de recibida la queja se enviará una respuesta inicial, incluyendo un resumen del curso de acción propuesto para dar seguimiento a la queja.
  • SAI Global mantendrá informados a los quejosos del avance de la evaluación de la queja.
  • Dentro los tres (3) meses después de recibir la apelación se realizarán la investigación de las denuncias y todas sus acciones propuestas en respuesta a la queja/apelación.
  • Al término de la investigación se enviará al quejoso un informe completo de la investigación y sus conclusiones a continuación
  • Se completará la implementación plena de las acciones y la confirmación de la implementación (por ejemplo, corrección y cierre de las no conformidades que se hayan identificado a consecuencia de la queja) descritos en el reporte final.
  • SAI Global asegura que las personas que participan en los procesos de manejo de apelaciones, quejas y disputas son diferentes de las que realizaron las auditorías, toman las decisiones de certificación y la implementación día con día.

Si el problema no se ha resuelto a través de la plena aplicación de los procedimientos de SAI Global, la persona u organización que presenta la queja/disputa/apelación tiene la oportunidad de referir a su queja/disputa/apelación al proceso de resolución de disputas de FSC.

Why SAI Global

SAI Global Generic Forest Stewardship Standard

Additional Information

Sector Specific Requirements

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