SAI Global has top management committment to impartiality, managing conflict of interest and ensuring objectivity in certification activities and this is expressed in our public available quality policy.
SAI Global Certification Services Pty Ltd, a wholly owned subsidiary of SAI Global Limited, is an accredited third-party certification body. It provides certification across a wide spectrum of management system and product certification areas. SAI Global Certification Services Pty Ltd is responsible for all decisions relating to the granting, maintaining, extending, reducing, suspending and withdrawing of certification of SAI Global Limited customers.
Our policy is to provide confidence in our certification decisions through maintaining principles. These principles relate to ensuring: impartiality; competence; responsibility; openness; confidentiality and complaint resolution within the certification decision processes and products. We ensure that conflicts of interest are avoided, managed and objectivity of SAI Global Certification Services certification activities is maintained.
We commit to ensure compliance of our certification processes and products with requirements of international and national standards for conformity assessment, as applicable to the certification program.
Our certification processes will be subjected to continual review and improvements made to increase effectiveness of the management system defined in the quality manual.
In addition to pursuing our goals and commitments, SAI Global Certification Services Pty Ltd will actively support and cooperate in the achievement of the vision of our parent organization -SAI Global Limited.
This policy will be continually reviewed with respect to the changes in conformity assessment standards to ensure that it remains relevant and suitable.