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LAW 9000 Legal Best Practice

LAW 9000 – A quality system designed specifically for the Legal industry

Influenced by a focus on driving business improvement across all sectors, SAI Global has been among the first to respond to a growing need within the legal community.

Bringing over 40 years of experience in Standards and Management Systems, SAI Global has collaborated with QL, Inc to develop the Law 9000 Quality Management System and Guidebooks to address the specific needs of legal professionals and practices.

LAW 9000 Guidebooks 

 Benefits of LAW 9000 to your Practice

The principles of LAW 9000 can be applied in any legal practice anywhere. This includes small, medium and large firms, single location firms, firms with multiple offices across multiple jurisdictions, and corporate or government agency in-house counsel. 

The benefits include:

  • Improved Effectiveness of Internal Processes
  • Greater Consistency in Service Delivery
  • Improved Risk Management
  • Fewer Customer Complaints
  • Improved Customer Communication
  • Reduced Insurance Premiums - 10% discount in NSW Law Cover Professional Indemnity Premiums affective of 1 July 2010. Click here for more information

Two Tiered Certification

LAW 9000 Tier 1 - Legal Best Practice

Incorporates all of the requirements of ISO 9001 and thereby provides an excellent framework of internationally accepted quality business management principles and practices. In addition, the Standard addresses issues and activities unique to a legal practice such as:

• Matter Files
• Business Planning
• Risk Management Planning
• Engagement Contracts

LAW 9000 Tier 2 - Excellence in Law

 Incorporates all the requirements of ISO 9001 and LAW 9000-Legal Best Practice and, in addition, brings in key and sector relevant elements from the Australian Business Excellence Framework.

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your path to certification guide

Free Download

Understand what you need to do to get certified with this easy to follow guide.



LAW 9000 Case Study


Read what RMB Lawyers have to say about the benefits of their LAW 9000 certification.