Format: VHS Video or DVD, Instructor and Participant Print Materials
Approximate Completion Time: 12-15 Hours
Price: $1,475.00
This program is designed specifically for individuals who will be auditing to determine compliance to the requirements of a quality management system such as ISO 9000. However, the skills are valuable in any work environment and in any industry where audits are performed, whether they are for safety, financial, environmental, or other reasons.
Target Audience
- Any employee who will conduct an internal audit or participate as a team member
- Any individual who simply wishes to learn more about internal auditing
Topics
- Planning an Internal Audit
- Checklists
- Opening Meeting
- Conducting Interviews
- Verifying Information
- Responding to Auditee's Reactions
- Writing a Nonconformity Statement
- Reporting Audit Results
- Closing Meeting
- Closing Out an Audit
Program Details
Unit 1: Overview of Internal Auditing
- Definitions of quality
- Quality assurance
- Overview of ISO 9001
- Quality system audits
- The internal audit process
- The internal auditor
Unit 2: Planning Internal Audits
- Elements of an audit plan
- Checklists
Unit 3: Conducting Internal Audits
- The opening meeting
- Starting the audit
- Interviewing and making observations
- Verifying information
- Taking notes
- Responding to auditees' reactions
Unit 4: Audit Reporting and Follow-Up
- Nonconformities
- Writing a nonconformity statement
- Creating a summary statement
- The closing meeting
- Recording and reporting audit results
- Closing out an audit
What's Included?
- 2 Videotapes or 2 DVD's
- 1 Instructor's Guide
- 1 Set of Transparencies, Also Available in PowerPoint Format
- 1 Participant's Guide
- 1 Mechalex, Inc. Management Manual
- 1 Album
