| Risk |
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Price: $984.50 |
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| Real events and actual footage create this absorbing study of risk management. Through a range of actual industry examples where the management of risk has affected the business, the video demonstrates the 7 specific steps essential to the risk management process. Industry events and actual footage include the 'Dr Death' case, the Concorde disaster and the Canberra demolition job. Interviews with Kevin Knight (Chair of the ISO WG on Risk Management) and Kimberley Turner (CEO of Global Risk Alliance) weave these stories together and help communicate concepts central to the management of risk. The DVD draws strongly from the world’s premier risk management Standard, AS/NZS 4360. The Presentation Pack contains a 25 minute DVD plus a Slide Presentation on CD (MS POWERPOINT format) and a Study Guide (MS Word Format). It is available in VHS or DVD format. For a preview, visit our website at www.saiglobal.com/shop and go to Business videos.
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| Quality |
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Price: $764.50 |
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| In
any organization, management has the responsibility for the
effectiveness of the quality system. Achieving customer
satisfaction is the core objective and it requires managers at
all levels to have a distinct set of leadership skills. For
certification to ISO 9001:2000, these leadership skills are
essential. This video highlights the 11 leadership skills and
actions that help managers become leaders in delivering customer
satisfaction. The key training points are: How to know what the
customer expects; How to do what the customer requires and How
to get staff buy-in and make it happen. The package contains a
29 minute video plus Presentation Pack on CD containing Slide
Presentation (MS POWERPOINT format) and Facilitator's Guide (MS
Word Format). It is available in VHS or DVD format. |

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Price: $764.50 |
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| This
video is designed for internal and external auditors of
management systems such as ISO 9001, 14001, AS/NZS 4801, HACCP
etc. It shows how an auditor's performance is dependent on a
combination of factors, including the audit process, the
individual's personal traits, good and bad, the power of
knowledge and experience, and on relationship building. The
underlying concept - from which the intriguing title is derived
- is that auditors can miss significant business events when
their attention is too narrowly focussed. The video emphasises
the characteristics needed for a broad view of business. It
comes packaged with a CD ROM containing a training facilitators
kit, including a fully developed PowerPoint presentation. |

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Price: $632.50 |
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| Fully
produced in Australia, this 29-minute video provides internal
auditors with the techniques needed for a successful audit. It
leads you through a variety of questioning skills which can be
used to deal with personnel from all aspects of your business.
Complete with a FREE study guide, this video is an excellent
training and development tool for your company. |

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Price: $764.50 |
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| An
organisations quality management system plays an integral part
in its performance. With the launch of the ISO 9000:2000,
companies need to know what these changes mean to their quality
system, This video will help equip managers to contribute to
their organisations on-going improvement activities and business
performance objectives. It features two Internationalcase
studies describing examples of their continuous improvement
achievements and activities. This video incorporates training
material like a CD-ROM, faciltators guide, workbook and slide
presentation which can be tailored to your business needs. |

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Price: $632.50 |
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| Using
two case studies, this 24 minute video introduces the basic
analytical and problem-solving tools used in measuring quality
systems and in implementing continuous improvement programs. A
combination of theory and real work situations is used to
explain each tool, how they are constructed and when and where
they are used. Covering both manufacturing and service sector
needs, this video shows how the tools can be used to interpret
and communicate what is happening in the various processes
within an enterprise. |

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Price: $984.50 |
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Process. Performance. People. Proof. Perspective. Processes play a critical role
in any management system, whether it is quality, environment, OH&S or HACCP
to name a few. Increasingly both internal and external auditors are facing
demands to develop their skillsets to be able to assess processes in line with
today’s business-oriented standards. Rather than relying solely on check-list or
compliance based audits, auditors need to understand how process auditing
methods can be implemented. Audits will then become aligned with business
practices and add a highly valuable dimension in assessing the effectiveness of
an organisation.
This video is a valuable resource for auditors and
managers to learn the fundamentals of process auditing. Through this you can
appreciate how process auditing is able to contribute to improved business
performance by watching a real process audit in action. Specifically, the video
package covers the key process auditing topics of: Process, People, Performance,
Proof and Perspective. It shows how an auditor can use their interview and
observation skills to gather and integrate evidence from multiple sources. This
then forms a solid foundation to identify key process performance issues and put
findings into perspective for management to act on.
This video package
contains a 27 minute video plus a CD Study Guide for facilitators or self guided
learning. It incorporates a slide presentation (MS Powerpoint) and 27 page
facilitator’s guide (MS Word and Adobe PDF). |

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| Safety |
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Price: $622.33
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| A
video training program dealing with slips, trips and falls in
shopping centres in all public access areas. This training set
contains two videos and a leader's guide. Tape one in this set
illustrates, in a dramatic and interesting way, what causes most
accidents and how to avoid them. Tape two, for management
training, presents what is considered best practice to minimize
the impact of any incident, to help avoid possible legal action
in the future and to be best prepared should it occur. It is
especially designed to be part of induction training for new
staff and regular refresher training for existing management,
staff and tenants who work in shopping centres or any public
access area. |

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Price: $624.03 |
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| This
video package is an ideal training aid for companies that deal
with hazardous substances. Produced in Australia, it consists of
two videos (40 minutes combined) and a Leader's Guide. It can be
used during induction training or as a refresher for all
management and staff. The package illustrates the importance of
safety procedures, risk assessment, establishing a clearly
defined policy and program of committment to OH&S issues and
providing personal protective equipment to all staff involved
with hazardous substances. Tape One addresses management issues
in the safe handling of hazardous substances. Tape Two is
directed at staff and seeks to promote better and safer
attitudes towards hazardous substances. |

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Price: $412.50 |
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Bob is a production manager. His 'fix it when it goes wrong' approach to safety clearly isn't working, and he must find a way to improve safety performance.
This essential program shows the main elements of a safety management system, how it works, and why it's successful in achieving continual improvement.
The program uses the experience of case studies from the service and manufacturing industries to show how an OH&S management system can be successfully implemented and achieve tangible results in the work environment. |

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| Training |
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Price: $742.50 |
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| An
Australian-made video which assists in the difficult challenge
of dealing with poor performance on the part of employees. The
video leads through all aspects of staff communications and
staff appraisal. It is designed for use either in group or
self-study situations. The video contains 26 minutes of
case-study re-enactments. The result is an easy-to-follow
management resource which can be revisited many times, and can
be a valuable source of revision and reassurance prior to any
performance counselling session. |

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Price: $742.50 |
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| This
25 minute video shows managers how to constructively handle
conflict within an organization. It leads the viewer through a
proven four step strategy for facing conflict, and the essential
tools to use in confrontations. Presented with a workbook,
facilitatory guide and self-study guide, it offers a complete
training package. |

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Price: $632.50 |
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| An
excellent training tool, this fully Australian-made video
explains how an Environmental Management System can be
implemented into an organization. It uses three companies
experiences to show how the principles of ISO 14001 can be
applied to real work situations and the benefits it can offer.
It comes complete with a training booklet covering the main
points of the video. |

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Price: $632.50 |
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| This
30 minute video uses role plays and case studies to show team
members how they can make a difference in overall team
performance, how they can recognize the effect of their
preconceptions and assumptions on team dynamics and how
understanding themselves is the first step to understanding
others. |

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Price:
$632.50 |
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| This
23 minute video demonstrates the interpersonal and
communications skills that every team member must know and
practice. Scenarios are used to show team members how to use
essential techniques for clear team communications, how to get
all team members involved and to overcome difficult team
realtionships |

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Price: $265.98 |
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| Most
employees will need to give presentations at sometime. They all
need to be sure that they are going about it in the right way.
As a manager, it is your responsibility to ensure that your
staff have the skills and know the techniques to build a winning
presentation. This 13 minute video package provides managers
with an ideal training tool for both teams and individuals in
the structure and techniques that they will need. Using high
impact team presentation drama, this package will take you
through a proven six step presentation process, which will help
presenters to: create interest and impact, persuade and motivate
others, look impressive, overcome fears, and above all be
confident. Included with each video is a Pocket Companions
providing participants with a handy "how to" reminder
for later reference. Also included is a presenters' Guide to
help facilitate training and for self-study. Pockets Companions
(Ref VCOM.02) and Guides (Ref: VGD.02) are also available
separately. |

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Price: $265.98 |
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| Meetings
are an essential for generating decisions, deciding on actions
and getting the work done. This can only happen when people are
given the skills to lead and make a positive contribution. This
11 minute video package will help you train your people to get
the most out of meetings. Through a fast paced dramatized
situation, this video teaches you how to use the essential tools
to run a meeting, use power in meetings, how to prepare for a
meeting, how to have a focused discussion and how to make
decisions and get action. This video is an ideal for use at the
start of any meeting and should be seen by anyone who has to
lead or participate in any type of formal or informal meeting.
Included with each video is a Pocket Companions providing
participants with a handy "how to" reminder for later
reference. Also included is a Presenter's Guide to help
facilitate training and for self study. Pocket Companions (Ref
VCOM.01) and Guides (Ref: VGD.01) are also available separately. |

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