SAI Global Case and Issue Management

Integrate Case Management into your complete Compliance Management solution

As part of an overall approach to effective compliance management, SAI Global delivers a global solution to focus, integrate and systematize confidential reports of ethics misconduct across your global organization.

Our intuitive Case Management system provides real-time reporting and analysis to help management take a proactive approach to risk mitigation and drive ongoing improvement. Integration happens on two levels.  Clients that utilize SAI Global's Listen Up™ web and phone based hotline and ethics reporting enjoy the benefits of a totally integrated and seamless compliance management program that links to SAI Global's Learning & Communication Platform - an industry first.  And, clients can utilize SAI Global's Anti-Corruption and Due Diligence capabilities to trigger cases when troublesome situations are reported.

SAI Global Case & Issue Management software manages cases, issues and incidents and delivers:

  • Integrated intake via phone, web, and reports that managers submit after in-person employee meetings
  • Data centers located both in the EU & the United States 
  • Compliance with global privacy regulations & reporting requirements
  • Culturally relevant interaction with access to 160 languages
  • Real time board level reporting & robust analytics
  • Flexible workflow 
  • Permissions and rules-based routing 
  • Reporting that addresses systemic ethical issues
  • Auditability with closed loop processes from intake through investigation
  • Best in class security & recovery
  • Guidance for those looking to implement a reporting system for the first time

Request a demo of SAI Global Case Management, Listen Up™ Hotline, and the complete compliance management solution provided to enhance and improve organizational integrity.

Simple submission website designed to ensure high completion rates

Reports

Case and Issue Management Read our whitepaper Handling Ethical Concerns: Best Practices From Intake Through Resolution

Hotline Ethics Reporting Read our whitepaper Reporting of Wrongdoing, and Using Hotline Data to Improve the Organization

Managing compliance obligations and mitigating risk

Gain a single view of risks, obligations & controlsCompliance Management Solution

Create the compliance reports your Board demands with an integrated software solution.

Expert Commentary

Tips on using hotline dataHotline Tips

Alice Peterson provides tips on using hotlines and the data they generate to improve compliance programs and guide Board decision-making.

Case Study

Fortune 500 Company implements Listen Up™Case Study

Learn how a Fortune 500 manufacturing company, implemented the SAI Global Listen Up™ Whistleblowing Helpline and SAI Global's Case Management.

Video Case Study

Committed to a Climate of Honesty, Integrity and Respect.Meggitt Case Study

Learn how Meggitt Plc built an effective training programme in fourteen countries.

enhancing the value of your compliance metrics

Getting the Most From Your Ethics Hotline DataIntegrate hotline and case management

Learn how a hotline provides more than the basics - it gives insight into the leading indicators for your entire compliance and ethics programme.