Overview
EiLG is a structured five stage approach, designed to ensure the effective integration of the Australian Business Excellence Framework with the particular needs of a Council. The EiLG program assists Councils in developing a focus on continuous improvement and provides a tailored methodology for the effective integration of the Framework into Local Government.
Benefits
- An embedded culture of continuous learning and improvement throughout the organisation
- Align improvement activities to the strategic plan to build a focus on sustainability
- Drive organisational design, strategy, products and service improvement through an enhanced understanding of stakeholder values
- Prepares the Council for future challenges with improved risk management practice, adaptability, responsiveness, ecological and economic sustainability
- Improve overall community and staff satisfaction.
- Demonstrate measurable improvements in Council performance across operations and strategy
Our Approach
SAI Global’s structured approach to deploying the Excellence in Local Government program is outlined in the image below:

SAI Global’s EiLG program comprises structured workshops, information sessions and individual coaching to key champions. We focus on:
Leading a Council in the “how” of adopting and integrating the Framework
Living the principles of Excellence
- Developing the management and technical capabilities of your teams to enhance staff approaches to improvement, using tools that integrate PDSA, Lean and Six Sigma methodologies
Developing System Views across the organisation
Conducting assessments against the Framework
- Adopting positive and sustainable change into the Council
Contact Us
To learn more about SAI Global's Excellence in Local Government program, call our Business Improvement experts today on 1300 650 262, email improve@saiglobal.com