$900 (GST Exempt) - 2 Days
Register now!
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| Adelaide |
29-30 Jan 2009, 12-13 Feb 2009, 17-18 Mar 2009, 16-17 Apr 2009, 12-13 May 2009, 25-26 May 2009, 1-2 Jun 2009, 23-24 Jun 2009 |
| Ballarat |
5-6 May 2009 |
| Brisbane |
29-30 Jan 2009 FULL, 17-18 Feb 2009, 17-18 Mar 2009, 2-3 Apr 2009, 21-22 Apr 2009, 7-8 May 2009, 21-22 May 2009, 2-3 Jun 2009, 23-24 Jun 2009 |
| Cairns |
24-25 Feb 2009, 2-3 Apr 2009, 26-27 May 2009 |
| Canberra |
5-6 Feb 2009, 7-8 Apr 2009, 21-22 May 2009, 18-19 Jun 2009 |
| Darwin |
19-20 Mar 2009 |
| Geelong |
19-20 May 2009 |
| Hobart |
30 Apr-1 May 2009 |
| Melbourne |
29-30 Jan 2009, 10-11 Feb 2009, 24-25 Feb 2009, 12-13 Mar 2009, 31 Mar-1 Apr 2009, 16-17 Apr 2009, 30 Apr-1 May 2009, 12-13 May 2009, 21-22 May 2009, 28-29 May 2009, 1-2 Jun 2009, 11-12 Jun 2009, 25-26 Jun 2009 |
| Paramatta |
3-4 Mar 2009, 23-24 Jun 2009 |
| Perth |
29-30 Jan 2009 FULL , 17-18 Feb 2009, 17-18 Mar 2009, 7-8 Apr 2009, 5-6 May 2009, 19-20 May 2009, 28-29 May 2009, 11-12 Jun 2009, 25-26 Jun 2009 |
| Port Macquarie |
26-27 Feb 2009, 12-13 May 2009 |
| Sydney |
29-30 Jan 2009 FULL, 12-13 Feb 2009, 26-27 Feb 2009, 12-13 Mar 2009, 26-27 Mar 2009, 2-3 Apr 2009, 16-17 Apr 2009, 5-6 May 2009, 14-15 May 2009, 26-27 May 2009, 4-5 Jun 2009, 11-12 Jun 2009, 25-26 Jun 2009
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| Townsville |
10-11 Mar 2009, 16-17 Jun 2009 |
| Wollongong |
23-24 Feb 209, 7-8 May 2009 |
Course Outline
Day one:
- Overview of Quality Management Systems
- Quality Management System Audit Criteria
- Quality Management Principles
Day two:
- Managing an Audit Program
- Conducting On-Site Audit Activities
Purpose
This course is designed to provide concentrated and comprehensive training in the theory and practice of auditing quality management systems. It establishes the responsibilities of a quality auditor and the techniques and methodology that are required to effectively audit a quality management system.
Learning Outcomes
Upon successful Completion of this course participants should be able to:
- Demonstrate their capacity to apply quality management system audit principles and practices to ISO 9001;
- Outline the skills required for auditing quality management systems.
- Demonstrate the processes involved with managing audit programs, initiating an audit, preparing for an audit, conducting on-site audit activities, reporting on audit findings and conducting post-audit activities;
- Outline the personal and interpersonal skills required to conduct a management systems audit; and
- Demonstrate the appropriate oral, written and non-verbal communication techniques that are desirable for lead management systems auditors.
International Scope
This course has been delivered throughout the world and is regarded internationally as a high level educational program. Its training program includes the very latest international information and techniques.
The course makes extensive use of case studies, team analysis and group discussions as well as a solid teaching program.
Achievement
On successful completion of this course and class assessment, participants will receive a Statement of Attainment for :
- BSBAUD402B Participate in a quality audit
From the Business Services Training Package - BSB01. Participants will also be issued with a certificate of Attainment for RABQSA-AU: Management Systems Auditing
Who should attend?
This course is ideal for quality practitioners who have an understanding of quality management and who have been, or will become, involved in internal quality assurance audits, second party (i.e. vendor) audits and/or third party audits.
Prerequisites
A working knowledge of ISO 9001:2000 is required before attendance. If required, please purchase a copy of the Standard ISO 9001:2000 at www.saiglobal.com/shop or attend our Demystifying ISO 9001:2000 course.
Improve your skills? Live Audit course also available (in-house only) > Find out more
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Training Calendar
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