$535 (GST Inclusive) - 1 Day
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Businesses and governments are making the transition to electronic media for communication and conducting day-to-day business. Electronic document generation can enhance productivity and have the potential to reduce office overheads, enable information re-use and meet compliance requirements.
Poor records/document management has contributed to corporate and government failures, political embarrassment, litigation and can even lead to corporate collapse. Issues of risk management, corporate governance, security and customer service are high on management’s agenda. This workshop covers the framework for best practice recordkeeping, including the use of AS ISO 15489, Records management.
This workshop focuses on the business imperatives for good recordkeeping – enabling your organisation to work smarter, to meet corporate governance and risk management requirements, to ensure business continuity, to comply with other management practice standards and also to build organisational knowledge.
Course Outline
This workshop will cover the following topics:
- Case studies - current state of the industry
- Application of a standards-based recordkeeping framework
- Other tools and technologies for enterprise recordkeeping
- Compliance and assessment tools and techniques
Learning Outcomes
By the end of this workshop you will be able to:
- Understand the business imperatives for recordkeeping
- Apply a range of concepts and models in the workplace; and
- Be able to identify key recordkeeping requirements or deficiencies in your organisation and take corrective action.
Who should attend?
This workshop is aimed at Quality managers, risk consultants, project managers, auditors, customer service personnel, records managers, librarians, information officers, database administrators and knowledge managers.
Speaker
Judith Ellis, Managing Director, Enterprise Knowledge Management Pty Ltd
Judith’s company specialises in consultancy, recruitment and training in information and knowledge management. Judith has worked in this field for over 25 years throughout Australia and the Pacific, and has held various positions within industry groups. She is currently a member of Standards Australia IT21 Committee, an ISO Technical Committee (TC46/SC11) and a member of the Victorian Public Records (Ministerial) Advisory Council. Judith has contributed to a number of professional conferences and publications and is involved with universities in teaching, course development and assessment.
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