Business Excellence Framework
The aim of the Business Excellence Framework is to create an environment for continuous improvement that leads to sustainable business success. It is based on enduring principles of organizational improvement that are the underlying philosophy. The Business Excellence Framework describes the elements essential to sustainable organizational excellence. It can be used to improve any part of your organization.
The Principles of Business Excellence
Our approach to driving improvement is designed to offer a foundation for success for all organizations, large and small, private and public, whatever their purpose. It is an integrated leadership and management system that embraces all facets of an organization including:

• Leadership
• Customer and Market Focus
• Strategy and Planning
• People
• Information and Knowledge
• Process Management, Improvement and Innovation
• Success and Sustainability
In delivering against these vital business elements in an integrated and coordinated way SAI seeks to drive tangible results for your business.
Put simply, the Framework:
> Provides the foundation with which to develop your organization.
> Offers a solid structure for developing and improving different performance areas of your organization.
> Helps to achieve organizational goals and identify the interdependencies and interrelationships between each component of your organization.
> Provides a performance benchmarking program for your organization which sees your business regularly assessed against the key categories of the Framework.
For more information, please contact us at improve@saiglobal.com. For a copy of the Business Excellence Framework, please visit our webshop.