Having invested your time, resources and budget in your compliance training programme, you’ll want to be able to evaluate its effectiveness. Our evaluation and benchmarking services will enable you to:
- Establish whether a return on investment has been achieved
- Meet Board level demands for reporting and audit purposes
- Ensure your training is delivering sustained, positive results
But measuring the effectiveness of training is notoriously difficult. Using proven tools and techniques, SAI Global’s consulting and services team will help you establish criteria and a methodology for measuring the effectiveness of your programme.
Benchmarking Service
SAI Global has created a benchmarking service which gives you an insight into compliance awareness within your organization. We will work with you to measure awareness both pre- and post- training to understand the effectiveness of your programme.
Our experience indicates that enhanced compliance occurs when there’s a convergence of employees’ knowledge of, attitudes toward and behaviour regarding compliance issues.
- Knowledge – employees need the knowledge and understanding to act in a compliant manner
- Attitudes – an employee’s disposition to behave ethically and legally
- Behaviour – no matter what individuals believe or know about compliance issues, procedures and policies, they will not impact compliance positively unless they behave in a compliant manner
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Our confidential service will reveal levels of knowledge, attitudes and behaviour towards compliance issues affecting your business:
- Do your employees really understand your compliance policies and procedures?
- Do they know where to go for help and advice?
- Would they report behaviour they felt was not in line with your policies, procedures and values?
- How engaged are your managers in promoting a culture of compliance?
Ask us to tell you more about the SAI Global benchmarking service and how it can benefit your organization.
And read our
whitepaper on measuring the effectiveness of information security awareness training.